Shipping policy
At Decorlyo, we are committed to providing a smooth, reliable, and secure shipping experience for customers across the United States. Please review our shipping policy below for important information regarding order processing, delivery times, and tracking.
Order Processing
All orders are processed within 1–3 business days after payment confirmation. Orders are not processed or shipped on weekends or public holidays.
Once your order has been shipped, you will receive a confirmation email containing your tracking information.
Shipping Methods & Delivery Times
Standard Shipping — Free
Estimated delivery time: 7–12 business days
Express Shipping — $10.00
Estimated delivery time: 5–8 business days
Please note that delivery times are estimates and may vary depending on carrier operations, destination, weather conditions, or seasonal demand.
Shipping Locations
Decorlyo currently ships exclusively within the United States.
Order Tracking
After your order has been dispatched, a tracking number will be sent to your email address. Customers can use this tracking information to monitor the delivery status of their shipment.
Shipping Delays
While we strive to ensure timely delivery, occasional delays may occur due to high order volumes, holidays, weather conditions, or other unforeseen circumstances beyond our control.
Lost or Damaged Packages
If your package arrives damaged or if you experience any delivery issues, please contact our support team as soon as possible at contact@decorlyo.shop. We will work with the shipping carrier to assist you promptly.
Contact Us
If you have any questions regarding shipping or your order status, please contact us:
Email: contact@decorlyo.shop
Phone: +1 234-248-3142
Thank you for shopping with Decorlyo.